experience@300x

Patient Expectations

About the Service Line

The Patient Expectations service line focuses on topics that will help patients and their visitors better understand what to expect when staying at the hospital.

Click on the tiles to start learning about topics within this service line.

Content Bundles

Select a tile to start learning about topics within this service line.

Intensive Care Unit (ICU)

Start Watching ► 3 Videos Bundle Overview This education bundle focuses on general topics about the ICU including introducing members of the care team and their roles, introducing different types of equipment and set expectations for the general atmosphere of the unit. Contents Select the headings below to reveal the

Start Learning »
Video

Outpatient Observation Status

When you’re staying in the hospital, you’ve either been admitted as an inpatient or you’re an outpatient in observation status. If you’re watching this, you are in the second category: outpatient observation. In outpatient observation, you haven’t been formally admitted to the hospital as an inpatient, even if you’re staying

Start Learning »
Video

Patient Fall Prevention

Did you know that every year in the United States, hundreds of thousands of people fall in the hospital? Up to half of these patients who fall will add an injury that may lengthen their hospital stay and their ability to return home independently. Being a patient in the hospital

Start Learning »
Video

Your Care Team

Our goal is to take excellent care of you while you’re in the hospital. To do that, there’s a whole team of people who work together with that goal in mind. In this video, you’ll learn about what each member of your care team does. Your care team will likely

Start Learning »
Top